Support
We're here to help.
Get in Touch
For questions about your account, training plan, subscription, or anything else, reach out to our team directly. We typically respond within 24 hours.
team@stateofstride.comCommon Questions
Subscription & Billing
Manage your subscription through your device's app store settings. On iOS, go to Settings → Apple ID → Subscriptions. On Android, open Google Play → Payments & Subscriptions.
Runs From Your Watch
State of Stride reads the workouts you choose to share from Apple Health or Health Connect, which any watch writes to. Grant access once and your runs appear on their own. You can also import GPX or TCX files from any device.
Training Plans
Your plan adapts based on your assessment and training history. Complete the initial assessment to receive your first personalized plan. Plans progress through base building, development, peak, and taper phases.
GPS & Run Data
For best GPS accuracy, allow location access "While Using" and wait a few seconds for signal lock before starting your run. Your data is stored securely and never shared.
Account & Privacy
To delete your account and all associated data, email us at team@stateofstride.com. Read our full Privacy Policy and Terms of Service.
State of Stride v1.0.0